Managerial Experience Highlights

This covers my prior managerial and internal consulting experience in the Australian Public Service (APS). 

My APS career spanned 20 years and covered five departments РAustralian Taxation Office (ATO), Department of Social Security, Australia Post, Greenslopes Hospital and the Australian Public Service Board.  My APS managerial experience encompasses 15 years, including 8 years at Executive level covering 6 positions in two departments.

Some of my significant contributions as a leader and consultant are covered under Capacity Building Competence.


Australian Public Service

  • Executive Director, Corporate Services, Department of Social Security (Qld & NT)
  • Director, Human Resource Management, Department of Social Security (Qld & NT) – covering 3,000 staff in 30 locations.
  • National Development Manager – Australian Taxation Office – leading a national organisational development and cultural change project.
  • Director of Productivity – responsible for training and development, organisational development, business improvement and computer operations in the ATO (Qld & NT).
  • Manager of the Pay-As-You-Earn (PAYE System), ATO Queensland – responsible for $700 Million revenue.
  • National project experience in the ATO:
    • justification of the duplicate central computer site for the ATO nationally
    • design and implementation of the national accounting and information system (CTS)
    • national risk management project